Thank you for visiting Crystal Coven.
All sales are final and greatly appreciated. Please contact us via email (firstname.lastname@example.org) right away if something is not right with your order upon its arrival.
Once your order has been shipped it is in the hands of the postal carrier and we are no longer responsible for its arrival, though we will be happy to do our best to troubleshoot if the need arises. Feel free to request tracking information if you do not receive it upon shipment.
You are valued as a customer and we are more than happy to consult with you before your purchase should you desire guidance or have questions.